SNAYRAH | Gifting With Care | The Tradition & Joy of Gifting - Reinvoked

TERMS & CONDITIONS

Welcome to www.snayrah.com, where the tradition of gifting meets personalization! We’re delighted to have you explore our unique range of customized gifts and services. Before you embark on this exciting journey of creating memorable moments with us, it’s important to familiarize yourself with our terms and conditions. These guidelines are designed to ensure a seamless and enjoyable experience for both you, our valued customer, and us, your dedicated personalized gifting partner. By engaging with our platform, you agree to adhere to the terms outlined below, which govern the use of our website, services, and the exceptional products we offer.

By accessing this website and indulging in the delightful world of personalized gifting with us, you are essentially embarking on a journey governed by our User Agreement. This agreement, subject to periodic revisions, outlines the terms and conditions that shape our partnership.

This document constitutes an electronic record in accordance with the Information Technology Act, 2000 (“IT Act”) and relevant rules issued thereunder. It complies with the provisions governing electronic records established by various statutes, as amended by the act. The publication of this document adheres to applicable laws, including the Consumer Protection (e-commerce) rules 2020 and any subsequent amendments. These rules and regulations, along with the privacy policy and terms and conditions for accessing or using the website, are hereby made available.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please carefully review these terms and conditions (“T&C”). By accessing, browsing, or using www.snayrah.com or availing any products from Experiential Retail Solutions (hereinafter referred to as “website,” “platform,” “company,” or “us” or “we”), you, including any person who browses or has access to the website in any manner, or any person who orders a product, agree to be legally bound by all of the terms and conditions set forth herein.

Your interaction with our website signifies your acknowledgment and consent to be tethered to these terms for an indefinite period. It’s our understanding that, as long as you continue to access this website, you willingly embrace and are legally bound by the terms and conditions encapsulated in our ever-evolving User Agreement. If you do not agree to any of these terms and conditions, please refrain from using the website.

User Agreement

Before you embark on this exciting journey of creating cherished memories with us, please take a moment to carefully read and understand the terms and conditions outlined in this User Agreement. This agreement governs your use of our website, services, and products offered. By accessing our platform, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth below. If you do not agree with any part of this User Agreement, we kindly ask that you refrain from using our website and services.

1. Acceptance of Terms:

By accessing or using our website, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are accessing our platform on behalf of a company or other entity, you confirm that you have the authority to bind such entity to this User Agreement.

2. Account Registration:

To access certain features of our website and make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. It is important that you:

  • Safeguard the security of your account by refraining from permitting any other individual to use it for accessing the website. Your account is personal and should be utilized exclusively by you.
  • In the event that you discover any unauthorized access or use of your account, it is imperative to promptly inform us in writing. Swift notification allows us to take necessary measures to address and mitigate any potential security risks.
  • Exercise caution and ethical conduct by refraining from accessing the website using another person’s account without explicit permission. If you intend to use someone else’s account, ensure you have obtained their express consent beforehand. Unauthorized access is strictly prohibited.

 

3. Product/Collections Description & Terms:

Our website provides a selection of products for sale, collectively referred to as “Products” or “Collections”. When you place an order through our website, you are expressly agreeing to comply with all the terms and conditions outlined in this agreement (T&C). Please be aware that the company reserves the right to modify, suspend, or terminate the availability of any product at any time, with no prior notice or liability. Additionally, you acknowledge that the prices associated with any product or service are subject to change without notice or liability.

While we strive for accuracy in describing our products, we cannot guarantee that the product descriptions, colors, information, or other content on the website are entirely accurate, complete, reliable, current, or free of errors. In compliance with applicable laws, we make no warranties regarding the accuracy and completeness of the information provided. The website may contain typographical errors, inaccuracies, or may not be fully updated, which may extend to product pricing and availability. It is important to note that the images displayed are indicative and may not precisely match the actual product.

4. Ordering and Payments:

All orders placed through our website are subject to acceptance by us. Prices for our products are as quoted on the website and are subject to change. Payment is required at the time of placing an order. We use secure payment gateways to protect your financial information.

5. Reselling Prohibited:

Any product purchased from Snayrah and subsequently resold by the original buyer or any third party is done so at the buyer’s own risk. Snayrah and its employees, representatives, and affiliates shall not be held liable for any issues or damages arising from the resale, use, or misuse of the product. This includes, but is not limited to, defects, malfunctions, injuries, or any other issues that may occur after the product has been sold or transferred to another party.

You acknowledge and agree that the personalized products offered by Snayrah are intended for personal use only. You are expressly prohibited from reselling or commercially distributing any product purchased through our platform. Reselling may result in the immediate termination of your account and legal action

6. Product Alteration:

The products provided by Snayrah are crafted with precision to meet your specific customization requests. You agree not to alter, modify, or manipulate the products in any way that deviates from the originally intended design. Any unauthorized alterations may compromise the quality and safety of the product.

7. Responsibility for Content:

When customizing products (for bulk/corporate orders only) with your own content, such as text, images, or designs, you are solely responsible for ensuring that the content complies with our guidelines. Snayrah reserves the right to reject any content that violates our policies or may infringe upon the rights of others.

8. No Warranty for Unauthorized Alterations:

If you use, alter or modify any product in a manner not expressly authorized by Snayrah, you do so at your own risk. We do not provide any warranty or guarantee for products that have been used, altered or modified without our explicit consent.

9. Limited Liability:

Snayrah is not liable for any damages or losses arising from the reselling of products, unauthorized alterations, or any modifications made by you or third parties. We expressly disclaim any responsibility for the consequences of such actions.

10. Indemnification:

You shall release, indemnify, defend, and not hold the company liable, along with its contractors, agents, employees, officers, directors, affiliates, third party vendors, and assigns, from any liability or damages arising out of usage of our products, breach of the prohibition on reselling or unauthorized alterations.

Damages resulting from neglect, improper usage, storage or incorrect application of products fall outside the scope of coverage under our Cancellations, Refunds, and Returns Policy and exchanges related to allergic reactions are not permissible.

11. Delivery and Returns:

We aim to deliver our products in a timely manner. Delivery times may vary, and we are not responsible for delays beyond our control. Please review our Return and Refund policy for detailed information on delivery timelines and the return process.

12. Force Majeure Provision:

Snayrah shall not be deemed to be in default of these terms and conditions, nor shall it be held liable for the cessation, interruption, or delay in the fulfillment of its obligations hereunder, arising from circumstances beyond its reasonable control. Such circumstances include, but are not limited to, earthquakes, storms, natural disasters, acts of God, war, terrorism, armed conflict, labor strikes, lockouts, or boycotts, acts of nature, labor disputes, floods, lightning, severe weather, shortages of materials, rationing, pandemics, or epidemics, inducement of any virus, or other disruptive mechanisms, hacking events, or illegal usage of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo, or any law, order, proclamation, regulation, ordinance, demand, or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, beyond our reasonable control.

Moreover, in the occurrence of a Force Majeure event significantly impacting the performance of our obligations under these terms and conditions, our responsibilities shall be temporarily suspended for the duration of the Force Majeure event.

13. Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Snayrah and is protected by intellectual property laws. You may not use, republish, reproduce, or distribute our content without our express written consent.

14. Privacy:

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you consent to the terms of our Privacy Policy.

15. Termination:

Violation of the terms related to reselling and product alteration may result in the immediate termination of your account without prior notice. Snayrah reserves the right to take legal action to protect its rights and the integrity of its products.

We reserve the right to also terminate or suspend your account and access to our services at our discretion, without notice, for any conduct that we believe violates this User Agreement or is harmful to other users or Snayrah.

16. Breaches to Terms and Conditions:

In the event of a breach of our terms and conditions,

  • We reserve the right to suspend the user’s account temporarily or indefinitely, depending on the severity of the violation.
  • Any orders associated with the breach may be canceled, and products may not be processed or delivered.
  • Serious breaches may result in legal action to recover damages or seek injunctive relief to prevent further violations.
  • Repeated or egregious violations may lead to the permanent termination of the user’s access to our services, including the ability to create an account in the future.
  • In cases of misconduct, we may restrict the user’s ability to communicate with our customer support or other users on the platform.
  • We reserve the right to refuse service to anyone found in violation of our terms and conditions, ensuring a safe and positive environment for all users.
  • Serious breaches, such as fraudulent activities, may be reported to relevant authorities for further investigation.
  • Users engaging in activities that breach our terms may forfeit any accumulated rewards, credits, or benefits associated with their account.

 

17. Changes to User Agreement:

We may revise and update this User Agreement from time to time. Any changes will be effective immediately upon posting. It is your responsibility to review this User Agreement periodically to stay informed of any updates.

18. Contact Information:

For questions or concerns about this User Agreement, please contact us

The User Agreement does not establish a partnership or agency relationship between you and Snayrah, and you are not authorized to bind Snayrah in any manner. In the event that any provision of the Terms of Use Agreement is deemed invalid, void, or unenforceable for any reason, such provision will be considered severable, and it will not impact the validity and enforceability of the remaining provisions of the User Agreement. This Agreement represents the complete understanding and agreement between you and Snayrah concerning its subject matter. You are prohibited from assigning or transferring this User Agreement or any rights granted herein to any third party.

Limitation of Claims:

In the event of a dispute with us or if you are dissatisfied with the website, your exclusive recourse is to terminate your use of the website. There are no additional obligations, liabilities, or responsibilities owed to you by us beyond this termination.

Disclaimer:

By purchasing our products, you acknowledge and agree that the responsibility for their use lies solely with you, the buyer. It is imperative that you carefully read the ingredients listed on the product before usage. Snayrah explicitly disclaims any responsibility for product related issues, including, but not limited to, any adverse reactions that may occur as a result of using our products.

Snayrah strives to provide accurate and comprehensive information about our products. However, it is the buyer’s responsibility to review this information and make informed decisions about product suitability.

By purchasing and using our products, you agree to indemnify and hold Snayrah, its affiliates, and its employees not liable to any claims, damages, or liabilities arising out of the use of our products, including allergic reactions or other adverse effects.

Thank you for choosing Snayrah for your gifting needs. We look forward to being a part of your special moments!

Go Top